---
title: "Service Level Agreements"
description: "Comprehensive Service Level Agreements (SLAs) for all Exoscale cloud infrastructure services with 99.95% uptime guarantee."
url: https://community.exoscale.com/platform/sla/
section: platform
last_updated: 2026-04-22
---
> For AI agents: the documentation index is at https://community.exoscale.com/llms.txt. Every page is available as markdown at `<page URL>index.md` or with `Accept: text/markdown`.

# Service Level Agreements

- [Overview](https://community.exoscale.com/platform/sla/overview/index.md) - SLA overview for all products and services.
- [Portal SLO](https://community.exoscale.com/platform/sla/portal-slo/index.md) - 99.95% uptime target
- [API SLO](https://community.exoscale.com/platform/sla/api-slo/index.md) - 99.95% uptime target