Service Boundaries
Exoscale SLA guarantees 99.95% uptime for its services, ensuring high reliability and availability, with transparent incident reporting and compensation policies.
Exoscale locations where Dedicated Hypervsisors are available.
Dedicated Hypervisors operates with the following constraints:
- Zone-dependent availability
- Not all hardware generations and configurations are available in every zone.
- GPU availability constraints
- GPU-enabled dedicated hypervisors are only available in selected zones and may be subject to capacity constraints.
- No underlying host abstraction
- You are responsible for managing resource allocation across your instances on the hypervisor.
- Maintenance impact
- Certain maintenance operations require host-level intervention, which can affect all instances running on that hypervisor. To ensure zero downtime during patching or maintenance, we recommend provisioning Dedicated Hypervisors with at least N+1 redundancy. This ensures you have a minimum of one spare host available to absorb migrating instances.
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