urbackup-Infscape Backup Guide

This guide can be used to deploy a Infscape Backup appliance on Exoscale and configure SOS as an S3 backup endpoint.

You can access the full UrBackup documentation for additional information.


Follow the UrBackup guide to install a cloud instance.

Prepare the Security Group

The Infscape instance requires the following ports to be open in the security-group:

  • TCP/22 for SSH access (only required during installation, can be removed later)
  • TCP/80 for HTTP
  • TCP/443 for https

Prepare the Compute instance

Create a new instance with the following settings:

  • Debian 10 Bullseye as template
  • At least 4 GB RAM (a medium or higher instance required)
  • At least 50 GB disk (required for local caching of backup data chunks before uploading to SOS)

Prepare the SOS Bucket and API Key

Create a SOS bucket in your preferred zone. Note that traffic between Exoscale zones is free. You can set different zones for the bucket and for the Infscape appliance to achieve geo-redundancy with your backups.

  • Create a bucket with a unique name.
  • Create an API key restricted to the service SOS and the created bucket. Write down the API key and secret.

Install Infscape

  • SSH into the created Debian system.
  • Initiate the installation process:
wget https://dl3.infscape.com/images/urbackup-app-10-13.sh && bash urbackup-app-10-13.sh
  • Agree to the installation. A password will be shown in the terminal. Make sure to save the password, as it will be used to access the web management interface.

  • After a short time, the appliance will reboot itself. Due to a small bug, we need to reboot it again: in the instance detail view in the Portal, click on the ... more actions button and then click on Reboot.

This is how the console looks before the appliance is rebooted:

  • You can use the console to validate the appliance has the public IP configured.

Configure Infscape and the License

  • Open a browser and navigate to the public IP of the Infscape appliance using HTTP. For example, http://"public-ip"/.
  • Provide the password generated during installation process

  • If you do not yet own a license key, login at: infscape.com. If you just want to start, select a free Community Edition license key.
  • If you do not have a UrBackup account, register with a valid email address and password. This account will be used to access this instance’s web interface. You will also receive event-based email notifications (for example, if your Infscape appliance is offline).
  • Provide the appliance name and the license key.
  • Use the public IP or a DNS pointing to the public IP for clients to connect.

Note that you require a DNS entry to enable HTTPS.

  • Login with the new password to the appliance.
  • Navigate to Settings, then System and click on Setup SSL/HTTPS.

  • Provide the DNS name of the appliance. Then enable the redirect and accept the Let’s Encrypt Subscriber Agreement.
  • Click on Save to enable HTTPS. The web interface will be unresponsive for about 30 seconds while HTTPS is configured.

Note that SSL must be enabled.

  • Navigate to Settings, then Internet.
  • Set Internet Server name/IP to <>.
  • Let “Internet Server port stay on the preconfigured value of 55415.
  • Set Connect via HTTP(S) proxy to your DNS entry.

Configure Cloud Storage

  • Navigate to the Status page.
  • Click on Use system disk as cache and setup cloud storage (a large blue button).

  • Agree and enter the cloud storage information.

  • Note: Write down the cloud storage encryption key and store it safely. This key is mandatory to decrypt your backups if the appliance is lost.
  • Click on Select/Confirm cloud storage to finish.
  • Navigate to Settings, then Storage to validate that the cloud storage is used.